Learn about Education Operations

What are Education Operations?

Education Operations is a fractionalized team of learning consultants, content creators, and software specialists working 24/7 to evaluate the highest-ROI training opportunities and implementing them into your business in one contained portal that's accessible to both AI and people. Each quarter, new opportunities for development are agreed upon, and new trainings are created in their wake. At the end of the quarter, there is a review period to gauge training effectiveness, productivity boosts, and organizational success. With EduOps, you are building an organizational brain that be accessed by each employee, and also by AI via webhooks.

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EduOps: The Operational Engine for Scalable Growth

In an era where disconnected data silos cost organizations an estimated $7.8 million annually and knowledge workers waste 12 hours per week simply searching for information , EduOps (Educational Operations) has emerged as a critical business discipline. It moves beyond traditional training by treating company knowledge as a living product—building an infrastructure of AI-driven knowledge bases, on-demand video libraries, and rapid feedback loops. By shifting from static documentation to a dynamic EduOps ecosystem, companies can recover the 25% of workforce capacity currently lost to information retrieval and secure their talent pipeline, utilizing structured onboarding systems that are proven to increase new hire retention by 82% .

What exactly is EduOps and how does it differ from traditional L&D?

EduOps is the engineering of learning infrastructure. While traditional L&D often focuses on scheduled workshops or sporadic courses, EduOps is a discipline of continuous deployment. It utilizes deep surveys to identify knowledge gaps, employs a "rapid turnaround" methodology to ship content updates in hours rather than weeks, and maintains a custom AI knowledge base (built on tools like Notion). This ensures that training is always "on-demand" and integrated directly into the employee's daily workflow, rather than locked away in a separate Learning Management System.

How does an EduOps program compare to hiring a full-time Director of Training?

A Director of Learning & Development often commands a total compensation package (salary, benefits, bonuses, and overhead) that can easily exceed $250,000 annually in major markets. However, a single hire is often bottlenecked by administrative tasks and meeting fatigue. In contrast, a $10,000/month ($120k/yr) EduOps program functions as a complete "department in a box." For less than half the cost of one senior leader, you receive a full outcome-based system: the actual creation of training assets, the management of the video library, and the technical maintenance of your AI knowledge base. You pay for the infrastructure and assets that scale, rather than just the time of a single employee.

Why is EduOps essential for scaling a company?

Scale breaks communication. As companies grow, "tribal knowledge" (information stored only in people's heads) becomes a liability, leading to costly errors and a "time-to-proficiency" lag for new hires. EduOps solves this by creating "permissionless onboarding"—a state where new employees can fully onboard themselves and find answers to technical questions without waiting for a manager . By building this foundational structure early, EduOps allows you to double your headcount without doubling your administrative chaos, ensuring that your company's collective intelligence grows as fast as your payroll.